G2’s Spring 2026 Application Performance Monitoring (APM) report is out, and CubeAPM earned a perfect Net Promoter Score of 100 ahead of Datadog (60) and New Relic (59).
That’s CubeAPM’s Net Promoter Score of a perfect score, meaning every single customer who reviewed the platform on G2 said they would recommend it. Datadog, the APM market leader backed by billions in resources, scored 60. New Relic scored 59.
For a bootstrapped, profitable team competing against the industry’s largest players, it’s a milestone that’s hard to overstate.
What the G2 Spring 2026 Report Found
G2 is the world’s largest software review marketplace, reaching over 90 million technology professionals annually. Its quarterly Market Reports are based entirely on verified reviews from real users with no analyst opinions, no paid placements. In that context, CubeAPM’s Spring 2026 results speak for themselves.
CubeAPM’s ratings in the G2 Spring 2026 APM Report:
| Category | CubeAPM | Datadog | New Relic |
| Quality of Support | 10.0 | 8.3 | 8.6 |
| Good Partner in Doing Business | 10.0 | 8.5 | 8.5 |
| Product Direction (% positive) | 10.0 | 9.0 | 8.6 |
| Ease of Admin | 9.8 | 8.3 | 8.5 |
| Ease of Use | 9.6 | 8.2 | 8.4 |
| Ease of Setup | 9.5 | 8.3 | 8.7 |
| Meets Requirements | 9.3 | 8.8 | 8.9 |
- On the Results Index, CubeAPM (8.55) ranked above both New Relic (8.45) and Datadog (8.43).
- On the Usability Index, CubeAPM (8.72) topped New Relic (8.70) and Datadog (8.61).
CubeAPM also earned the #4 spot on G2’s list of the Top 20 Easiest-to-Use APM Tools, placing ahead of the vast majority of the category with a usability score of 8.9.
What the NPS Means
What the score does tell you is that every customer who reviewed CubeAPM on G2 would recommend it. No detractors. For a team still building its reviewer base, that consistency is something we’re proud of and working to maintain as we grow.
As Co-Founder Vineet Chirania noted: “These scores come from real users on a platform we have zero control over.”
Why Engineers Are Switching to CubeAPM
CubeAPM is a unified observability platform built natively on OpenTelemetry, not retrofitted onto a proprietary stack. It covers APM, logs, infrastructure monitoring, Kubernetes, Real User Monitoring (RUM), synthetic monitoring, Kafka monitoring, and error tracking, all from a single pane of glass.
What makes CubeAPM different isn’t just the feature list. It’s the philosophy: self-hosted by default (so your data never leaves your infrastructure), transparent pricing, unlimited retention, and a migration path that doesn’t require re-instrumenting everything at once. The platform accepts data from Prometheus, Datadog, and New Relic agents alongside OpenTelemetry so teams can switch incrementally.
The results show up in the numbers. Delhivery, a $3.5B logistics unicorn, achieved 75% lower monitoring costs after using CubeAPM. redBus cut incident resolution time by 50% using CubeAPM’s session replay. Mamaearth cut monitoring costs by nearly 70% without compromising on speed and reliability.
Other customers in CubeAPM’s portfolio include Policybazaar, Practo, Cleartax, Shiprocket, Shadowfax, and Freight Tiger, brands that operate at significant scale and in regulated industries where reliability isn’t optional.
SOC 2, ISO 27001, and Full Data Control
For teams in regulated industries like BFSI, healthcare, logistics, and government, data residency isn’t negotiable. CubeAPM’s self-hosted architecture makes data sovereignty the architectural default, not a paid add-on or contractual clause.
CubeAPM is certified to both SOC 2 and ISO 27001 standards, providing audit-ready compliance without the trade-offs that come with SaaS-only monitoring tools.
What G2 Spring 2026 Means for the APM Market
G2’s quarterly Market Reports are among the most referenced benchmarks in enterprise software buying decisions, covering thousands of categories and drawing on verified reviews from real users worldwide.
CubeAPM’s perfect NPS, top-tier ratings across every support and usability dimension, and placement in the Top 20 Easiest-to-Use APM Tools represent independent, peer-verified validation, not marketing claims.
For engineering teams evaluating APM tools in 2026, that’s a signal worth paying attention to.
About CubeAPM
CubeAPM is an OpenTelemetry-native observability and Application Performance Monitoring platform built for engineering teams who need full-stack visibility without the cost and complexity of legacy monitoring tools. Deployed self-hosted or as a managed service, CubeAPM gives teams complete data control, unlimited retention, and transparent pricing at a fraction of the cost of Datadog or New Relic.
CubeAPM is bootstrapped, profitable, and trusted by leading enterprises, including redBus, Delhivery, Mamaearth, Policybazaar, and Practo. The company is currently serving 50+ enterprise customers and expanding globally across the US, EU, and Southeast Asia.
Website: https://cubeapm.com
G2 Profile: https://www.g2.com/products/cubeapm/reviews
See how CubeAPM compares for your team. Book a Demo.