Application Performance Monitoring
Fast & Cost-Effective APM with AI-based sampling. Runs On-Prem with no traces data sent out of your cloud.
Easy log management with fast search & data privacy at the core. No log data leaves your cloud. Ever.
Track hosts, databases, containers, and cloud services in real time — with unlimited retention and full data control.
Track every user journey in real time. Get instant visibility into performance bottlenecks with 4X faster, on-prem RUM.
Prevent downtime before it happens with proactive, scripted tests. Simulate user journeys and detect issues before customers are impacted.
Catch every error in real time. Aggregate, analyze, and resolve issues 4× faster with CubeAPM.
Application Performance Monitoring
Fast & Cost-Effective APM with AI-based sampling. Runs On-Prem with no traces data sent out of your cloud.
Easy log management with fast search & data privacy at the core. No log data leaves your cloud. Ever.
Track hosts, databases, containers, and cloud services in real time — with unlimited retention and full data control.
Track every user journey in real time. Get instant visibility into performance bottlenecks with 4X faster, on-prem RUM.
Prevent downtime before it happens with proactive, scripted tests. Simulate user journeys and detect issues before customers are impacted.
Catch every error in real time. Aggregate, analyze, and resolve issues 4× faster with CubeAPM.
New Relic Pricing Calculator
New Relic Pricing Calculator
Enter your data volume, team size, and usage. See an instant New Relic monthly billing estimate and how it compares to CubeAPM.
Data Plus ($0.60/GB): 90-day retention, 3× query limits, HIPAA/FedRAMP eligibility, streaming export. Requires Pro or Enterprise.
Pro: Unlimited FP users at $349/user annual or $418.80 monthly.
Enterprise: Custom pricing, FedRAMP/HIPAA.
- Data ingest: newrelic.com/pricing — Original $0.40/GB, Data Plus $0.60/GB, first 100 GB/mo free
- Full Platform users: Standard $10 first + $99/mo each (max 5); Pro $349/user/yr annual
- Core users: $49/user/mo on all editions; Basic users: always free
- Synthetics: 10,000 non-ping checks/mo included; $0.005/check overage
- EU surcharge: +$0.05/GB for EU data residency (Frankfurt region)
- Data-out: ~$0.10/GB — AWS/GCP/Azure list rate for internet egress (varies by region & commitment)
- CubeAPM infra: ~$0.02/GB — estimated compute + storage for self-hosted deployment
- Volume discounts or negotiated contract rates (can lower NR costs significantly)
- New Relic free tier: 1 full user + 100 GB/mo data always free
- One-time setup, migration, or training costs
- Support plan tiers (Standard is free, higher tiers are additional cost)
| Component | New RelicNR | CubeAPMCube |
|---|---|---|
| Data Ingest | $0 | $0.15/GB |
| Users | $0 | $0 · Unlimited |
| Synthetics | $0 | Included |
| Add-Ons | $0 | $0 |
| Infra (in-VPC) | $0 · NR managed | $0.02/GB |
| Cloud Data-Out | $0 | $0 · in-VPC |
| Total / Month | $0 | $0 |
Runs entirely inside your own AWS / GCP / Azure account — your data never leaves your infrastructure. No per-user fees, no egress costs, no add-on paywalls.
See how much you'd save with CubeAPM
No per-user fees. No data-out charges. Flat per-GB rate with everything included — running inside your own cloud.
Estimates based on publicly available New Relic list pricing, verified February 2026. Actual bills vary by contract terms and volume discounts. Always verify at https://newrelic.com/pricing. This calculator is not affiliated with or endorsed by New Relic, Inc.
To give feedback or report any discrepancy, reach out to [email protected]
What Drives New Relic Pricing
This calculator allows you to model New Relic pricing based on expected telemetry volume, usage patterns, number of users and scale. By adjusting inputs to reflect real production behavior, teams can estimate how costs evolve as infrastructure, traffic, and observability coverage grow.
The calculator is especially useful for pre-scale planning, budgeting discussions with FinOps teams, and evaluating cost impact before enabling additional monitoring features.
Why use this New Relic pricing calculator?
New Relic pricing is multi-dimensional, which includes separate pricing based on ingestion volume, user access levels, and compute consumption, instead of a single flat subscription fee.
As organizations expand observability coverage across services, infrastructure, browser monitoring, and distributed tracing, multiple cost dimensions begin to scale simultaneously.
- Data volume grows with traffic and architecture complexity
- User-based pricing expands as more teams require access
- Compute usage increases as dashboards, queries, and alerts become more sophisticated
Understanding these underlying cost drivers is essential before evaluating the Free, Standard, Pro, and Enterprise tiers in detail.
1. Ingestion-Based Pricing (Per GB of Telemetry)
New Relic’s core billing for telemetry (metrics, traces, logs, events) is usage-based. You pay based on how much data you ingest and store.
For its ingestion pricing, there are two clearly defined options: Original data ingest and Data Plus data ingest. Each edition, Free, Standard, Pro, and Enterprise, follows the structure shown below.
Data Costs (Monthly)
Free | Standard | Pro | Enterprise | |
Option 1: Original data ingest | 100 GB free | $0.40/GB beyond the free 100 GB limit | $0.40/GB beyond the free 100 GB limit | Contact Sales |
Option 2: Data Plus data ingest | Not available | $0.60/GB beyond the free 100 GB limit | $0.60/GB beyond the free 100 GB limit | Contact Sales (includes FedRAMP Moderate and HIPAA eligibility) |
Option 1: Original Data Ingest
Free: This tier is designed for early experimentation or low-volume workloads.
- 100 GB free per month
- Applies across logs, metrics, traces, and events
- Ingestion stops once the 100 GB limit is reached unless the account is upgraded
Standard: Standard ingestion is suitable for production workloads with predictable data growth.
Under this model,
- 100 GB/month free allowance still applies
- Additional ingestion billed at $0.40 per GB (Standard/Original Data)
- Retention and query limits depend on the data type and edition
Here, cost scales linearly with telemetry growth. If a team ingests:
- 500 GB/month → 400 GB billable × $0.40
- 2 TB/month → 1.9 TB billable × $0.40
This becomes material in log-heavy or microservices environments.
Pro: The cost is the same as Standard.
- $0.40 per GB
- Pricing applies beyond the free 100 GB limit
Pro retains the same per-GB ingestion rate as Standard for original data ingest, but unlocks additional platform capabilities (covered in other pricing sections).
Pro customers ingest more telemetry due to:
- Broader distributed tracing
- Full log indexing
- RUM and synthetics enabled
- Higher service counts
In high-scale environments, ingestion becomes the dominant cost driver.
Enterprise: Enterprise ingestion pricing is not publicly listed. Organizations must request a custom quote. Pricing is contract-based and may include negotiated ingestion commitments, volume discounts, and bundled features.
Option 2: Data Plus Data Ingest
Data Plus is positioned as a higher-tier ingestion model that supports extended data retention, enhanced governance, and regulatory capabilities, and higher performance for complex and historical queries.
Ingestion under Data Plus is billed at $0.60 per GB. This tier becomes relevant when teams:
- Require longer data retention for compliance
- Run heavy investigative queries
- Depend on historical telemetry for debugging and audits
Free: Data Plus is not offered under the Free edition.
Standard: This option increases the ingestion rate in exchange for expanded retention and data capabilities.
- $0.60 per GB
- Pricing applies beyond the free 100 GB limit
At scale, the difference between $0.40/GB and $0.60/GB significantly affects total spend. For example:
- 5 TB/month at $0.40 = $2,000
- 5 TB/month at $0.60 = $3,000
That pricing compounds quickly as environments grow.
Pro: The pricing is the same as Standard.
- $0.60 per GB
- Pricing applies beyond the free 100 GB limit
Pro customers can choose Data Plus for environments requiring longer retention and deeper historical investigations.
Enterprise: Enterprise Data Plus pricing is contract-based. It includes compliance-oriented capabilities such as FedRAMP Moderate and HIPAA eligibility, making it suitable for regulated industries.
2. User-Based Pricing (Monthly cost per-user)
Free | Standard | Pro | Enterprise | |
Basic users | $0 | $0 | $0 | $0 |
Core users | – | $49/user | $49/user | $49/user |
Full platform users | 1 free user | $10 first user, $99/additional user (max 5) | $349/user (annual) or $418.80/user (monthly pay as you go) | Contact Sales |
New Relic separates users into three categories:
- Basic users
- Core users
- Full platform users
Each edition, Free, Standard, Pro, and Enterprise, applies different pricing rules.
Basic Users: Basic users are free across all editions. These users typically have limited permissions, such as:
- Viewing dashboards
- Viewing alerts
- Limited query capabilities
Core Users: Core users are not available in the Free edition.
Under Standard, Pro, and Enterprise, it costs $49 per user per month. Core users typically require:
- Dashboard creation
- Advanced querying (NRQL)
- Alert configuration
- Broader observability access
Cost calculations at scale:
10 Core users
- 10 × $49 = $490/month
25 Core users
- 25 × $49 = $1,225/month
100 Core users
- 100 × $49 = $4,900/month
As observability expands across engineering teams, Core user costs scale linearly.
Full Platform Users: The Free edition includes:
- 1 Full platform user at no cost
This user has full access to platform capabilities.
Standard: Under Standard,
- First Full platform user: $10
- Additional users: $99 per user per month (maximum of 5 Full Platform users)
Cost calculations:
5 Full platform users:
- First user $10
- 4 × $99 = $396/month.
- Total: $396+$10 = $406/month
Pro: Under Pro,
- $349 per user per month with an annual commitment
- $418.80 per user per month (if paying monthly/pay-as-you-go)
There’s no 5-user limit.
Cost calculations at scale:
- 10 Full platform users (annual commitment): 10 × $349 = $3,490/month
- 25 Full platform users: 25 × $349 = $8,725/month
- 50 Full platform users: 50 × $349 = $17,450/month
If monthly pay-as-you-go:
- 25 users: 25 × $418.80 = $10,470/month
The difference between annual and monthly pricing becomes significant at scale.
Enterprise: Enterprise Full platform user pricing is not publicly listed.
- Custom contract required
- Pricing negotiated based on volume and agreement
Enterprise agreements may bundle:
- User licenses
- Ingestion commitments
- Support SLAs
- Compliance requirements
3. Compute-based Pricing (CCU tiers)
Free | Standard | Pro | Enterprise | |
Core Compute (CCU-based billing) | – | – | Contact Sales | Contact Sales |
New Relic offers an alternative to per-user pricing through Core Compute billing, measured in Compute Capacity Units (CCUs). Instead of paying per seat, organizations pay for the compute resources consumed by platform activity.
CCUs measure the compute used when teams:
- Run NRQL queries
- Refresh dashboards
- Evaluate alerts
- Execute workflows or automation
- Use AI-driven or advanced analytics features
Unsuccessful actions typically do not consume CCUs. Data ingestion is still billed separately per GB.
How CCU Billing Works
Under CCU billing:
- Unlimited users are included
- No per-seat licensing fees
- Costs depend on how heavily teams use dashboards, queries, and alerts
This model shifts the cost driver from number of users to platform activity.
How CCU Costs Scale
Because CCU pricing is contract-based, rates are not publicly published. But usage typically increases when:
- Dashboards auto-refresh frequently
- Large datasets are queried repeatedly
- Alert checks run every minute
- Multiple teams perform investigations simultaneously
In high-activity environments, compute consumption can grow faster than ingestion volume.
How New Relic costs change at scale
As teams grow from small to mid-size and large environments, New Relic costs increase across multiple usage dimensions. Pricing is shaped by the combined impact of infrastructure scale, telemetry volume, user access, and data movement, rather than a single metric.
APM and infrastructure host growth
As more services and nodes are added, APM and infrastructure host counts rise, increasing baseline platform usage.
Indexed span volume increases with distributed tracing
Adoption of full-fidelity tracing drives rapid growth in indexed spans, especially in microservices and high-throughput systems.
Log ingestion and indexing scale independently
Ingested logs (live and rehydrated) grow with service count and verbosity, while indexed log events add additional cost as teams rely more on search and investigations.
Custom metrics and high-cardinality data expand over time
Increased use of custom metrics and dynamic attributes amplifies telemetry volume beyond initial estimates.
User-based pricing grows with organizational access
As observability data is shared across SREs, platform teams, and stakeholders, per-user licensing costs increase alongside usage.
Data egress and observability data-out costs emerge
Querying, exporting, and rehydrating telemetry introduces network transfer costs charged by the cloud provider, which become significant at scale.
This calculator brings these factors together hosts, ingestion volume, spans, logs, users, events, and data egress to help teams understand how New Relic pricing evolves as observability adoption deepens.
How New Relic’s User-Based Pricing Scales in Real Organizations
Consider three growth scenarios*:
Small teams:
- 13 TB (13,000 GB) data ingested: $5,200/month
- 4 Full platform users (Pro annual): $1,396/month
- Data out cost: 13,000 * 0.1 = $1,300
- Total observability cost ≈ $7,896/month
Mid-size teams:
- 45 TB (45,000 GB) data ingested: $18,000/month
- 10 Full platform users (Pro annual): $3,490/month
- Data out cost: 13,000 * 0.1 = $1,300
- Total observability cost ≈ $7,896/month
Enterprise-scale teams:
- 95 TB (13,000 GB) data ingested: $38,000/month
- 30 Full platform users (Pro annual): $10,470/month
- Data out cost: 95,000 * 0.1 = $9,500
- Total observability cost ≈ $57,970/month
*All pricing comparisons are calculated using standardized Small/Medium/Large team profiles defined in our internal benchmarking sheet, based on fixed log, metrics, trace, and retention assumptions. Actual pricing may vary by usage, region, and plan structure. Please confirm current pricing with each vendor.
User licensing can become a substantial recurring cost, especially as observability access expands beyond SREs to product, QA, leadership, and operations teams.
How to Understand and Reduce New Relic Costs
New Relic costs typically increase across three primary dimensions: data ingestion, user licenses, and compute consumption (CCUs). To manage spending effectively, teams need visibility into each driver before scaling observability coverage.
1. Monitor Data Ingestion Closely
Ingestion is billed at $0.40 per GB under Original data ingest and $0.60 per GB under Data Plus. As log volume and distributed tracing expand, ingestion often becomes the largest cost driver.
To reduce ingestion costs:
- Audit high-volume log sources
- Remove verbose debug logging from production
- Apply log filtering or drop rules for low-value events
- Tune distributed tracing sampling
- Avoid ingesting redundant custom metrics
Reducing ingestion by just 1 TB per month saves:
1,000 GB × $0.40 = $400/month
or
1,000 GB × $0.60 = $600/month
At scale, telemetry optimization delivers meaningful savings.
2. Right-Size User Licensing
User-based pricing increases as observability access expands across teams.
- Core users are billed at $49 per user per month.
- Full platform users under Pro are $349 per user per month (annual commitment).
Review whether:
- All Core users require advanced access
- Some Full platform users can be downgraded
- Stakeholders can operate as Basic users (free)
Reducing 10 Full platform users under Pro saves:
10 × $349 = $3,490/month
License discipline directly impacts recurring cost.
3. Evaluate CCU-Based Billing Carefully
CCU billing replaces per-user licensing with compute-based pricing. While it allows unlimited users, costs scale with platform activity.
Compute usage increases with:
- Frequent dashboard refreshes
- Complex NRQL queries
- High-frequency alert evaluations
- Investigation-heavy workflows
Use New Relic’s Compute Optimizer to identify high-usage dashboards or inefficient queries and reduce unnecessary compute consumption.
4. Reassess Retention and Data Tier Strategy
Choosing Data Plus increases ingestion from $0.40 to $0.60 per GB. Extended retention and advanced governance features may justify this tier, but not all workloads require it.
Consider:
- Shorter retention for non-critical logs
- Archiving older logs externally
- Avoiding indexing low-value telemetry
Retention strategy directly influences long-term observability cost.
5. Model Costs Before Enabling Additional Features
Enabling distributed tracing, RUM with session replay, synthetics, or advanced alerts introduces additional usage dimensions. Before rollout, estimate:
- Additional ingestion volume
- Additional required user roles
- Increased compute consumption
Using a pricing calculator before enabling new capabilities helps prevent unexpected cost growth.
6. Align Monitoring Depth with Business Criticality
Not every workload requires full-fidelity observability. Consider:
- Infrastructure-only monitoring for low-risk services
- Sampling high-volume endpoints
- Excluding short-lived test environments
Aligning observability depth with business impact ensures monitoring scales intelligently rather than automatically.
How CubeAPM approaches pricing differently
CubeAPM is designed for teams that need predictable observability costs at scale.
Cost-efficient
CubeAPM uses transparent, data-volume-based pricing of $0.15/GB with full control over ingestion, retention, and deployment. It doesn’t charge based on the number of users or features, or for longer retention periods.
Smart Sampling
CubeAPM supports context-based, Smart Sampling strategy. Rather than applying fixed or probabilistic sampling that drops data uniformly, CubeAPM prioritizes high-value telemetry such as error traces, high-latency requests, and anomalous behavior while aggressively sampling low-signal, repetitive traffic. This ensures critical insights are preserved without ingesting unnecessary volume.
Self-hosting
Combined with self-hosted and controlled deployment models, this approach lets teams reduce ingestion costs without losing diagnostic depth. This also avoids vendor-imposed throttling, and forecasting observability spends becomes more easier as systems scale.
New Relic vs CubeAPM Cost Comparison at Scale
The key difference between New Relic and CubeAPM is mostly about architecture.
New Relic operates as a fully managed SaaS platform, where pricing scales with telemetry usage, traces, number of users, retention, and so on. CubeAPM runs inside customer-controlled infrastructure (BYOC or on-prem), giving teams direct control over data flow, retention, and cost boundaries.
| *Approx. cost for teams (size) | New Relic | CubeAPM |
|---|---|---|
| Small (~40) | $7,896 | $2,080 |
| Mid-Sized (~125) | $25,990 | $7,200 |
| Large (~250) | $57,970 | $15,200 |
For a detailed breakdown of features and pricing, see CubeAPM vs New Relic.
*All pricing comparisons are calculated using standardized Small/Medium/Large team profiles defined in our internal benchmarking sheet, based on fixed log, metrics, trace, and retention assumptions. Actual pricing may vary by usage, region, and plan structure. Please confirm current pricing with each vendor.